Such a wonderful place

“During a round trip in Java we passed Malang and had arranged to stay at Hotel Tugu based on a recommendation from our Indonesian travel agent – and we were not disappointed!!

Upon arrival we were greeted by the smiling and very friendly staff in the reception. We immediately felt welcome and ‘at home’. At the same time we received a voucher for 15 minutes of (free) massage and an invitation for afternoon tea.

The rooms are not large but large enough, with a nice bed and beautiful decorations ... especially the bathroom with the hand-hammered stainless steel bathtub impressed me.

Even before we started unpacking we were seated in the museum-like lobby and had both Java tea and Java coffee served alongside the wonderful selection of small cakes ... in light of the easy access to coconut, the only thing I missed was the Danish ‘kokos-toppe’ (coconut tops) 🙂

Later we had dinner in the restaurant and after recommendation from the staff we had some excellent meals.

In the morning we experienced the same eagerness to help and we ended up trying a number of both local and Indonesian breakfast dishes.

A final observation ... all hotel managers – listen and learn ... when we checked out we got a small farewell present;
– a package of the coffee used for the Java coffee,
– we got a big smile and
– a ‘think of us when you have your next coffee’.

This is so good thinking compared to other hotels which e.g. gives a Danish family 20% discount on airport transfer and a free membership of the Family Club if we come back to Indonesia with the family before Christmas.

If I’m ever back in Malang I would not dream of staying anywhere else.

Thank you”