Secret Retreats Head Office
General Enquiries
For any enquiry about Secret Retreats please contact the Head Office using the contact form at the bottom of this page. We aim to respond within 24 hours (Monday to Friday).
Secret Retreats China Office
For any enquiry about memberships and programs in China
Contact : Ms Tina Zhao
Phone: +86-871-6413236
(Mon – Fri from 10am to 8pm China Time GMT+8)
Contact : Ms Tina Zhao
Phone: +86-871-6413236
(Mon – Fri from 10am to 8pm China Time GMT+8)
Secret Retreats PR and Communications
Contact : Ms Bree Surathin
(Mon – Fri from 9am to 6pm Thai Time GMT+7)
Please contact Bree with any Press, Media or PR enquiries using the Contact Form at the bottom of this page. Or visit our page Press and Communications.
(Mon – Fri from 9am to 6pm Thai Time GMT+7)
Please contact Bree with any Press, Media or PR enquiries using the Contact Form at the bottom of this page. Or visit our page Press and Communications.
Travel Agents
For privileged access to the Secret Retreats curated collection of boutique hotels, yachts, river-boats, inns, lodges, and our unique travel product, all serviced by full support from a dedicated Sales and Reservations team, please register or login via our Travel Agent Section.
Hoteliers, Join our Community!
Join Asia’s leading association for boutique hoteliers, yachts, river-boats, inns and lodges.
Full information and the application form for membership can be found on the page “Join the Community”.
Full information and the application form for membership can be found on the page “Join the Community”.
If you have General Enquiries about Secret Retreats please complete the contact form below.
Our Reservations, Sales and Concierge Teams
When travelling or planning a holiday, there is no substitute for local knowledge and personal assistance from experienced concierges. The Secret Retreats Concierge Team is ready to share their insider tips with you to ensure that you book the best room for your stay and on the best available rate or offer, to share tips and recommendations with you on what to see and do and where to dine, to help you with personal requests, and to keep you informed of any cultural events, shows or festivals that match your dates of stay.
Enjoy the difference that turns a good stay, into a great travel experience. Your Secret Retreats Concierge is looking forward to hearing from you.
Enjoy the difference that turns a good stay, into a great travel experience. Your Secret Retreats Concierge is looking forward to hearing from you.
Concierge and Global Reservation Office
Contact: Ms Nattinee Kulsin
Phone: +66 612 869 293
(Mon – Fri from 9am to 6pm Thai Time GMT+7)
Phone: +66 612 869 293
(Mon – Fri from 9am to 6pm Thai Time GMT+7)
South Korea (Seoul Office)
Contact: Mrs Whoopi Mun
Phone: +82 10 6661 8121
(Mon – Fri from 9am to 6pm South Korea Time GMT+9)
Phone: +82 10 6661 8121
(Mon – Fri from 9am to 6pm South Korea Time GMT+9)
Australia (Sydney office)
Australia- New Zealand
Contact: Mr Anthony Knox
Phone: + 61 2 9299 0971
(Mon – Fri 9am to 6pm Australia NSW Time GMT+10)
Phone: + 61 2 9299 0971
(Mon – Fri 9am to 6pm Australia NSW Time GMT+10)
China (Shanghai Office)
Contact: Ms Joanne Tang
Phone: office +86 21 5386 1261 or mobile + 86 15601959582
(Mon – Fri from 9am to 6pm China Time GMT+8)
Phone: office +86 21 5386 1261 or mobile + 86 15601959582
(Mon – Fri from 9am to 6pm China Time GMT+8)
Mexico (Mexico City Office)
Contact: Mr Jorge Sales Jr.
Phone: +52 55 5705 1717
(Mon- Fri 9am to 6pm CDT Time GMT-5)
Phone: +52 55 5705 1717
(Mon- Fri 9am to 6pm CDT Time GMT-5)
Brazil (São Paulo Office)
Contact: Mr Carlos-Henrique Abatayguara
Phone: +55 11 3259 6800
(Mon- Fri 9am to 6pm Brasilia Time GMT-3)
Phone: +55 11 3259 6800
(Mon- Fri 9am to 6pm Brasilia Time GMT-3)
Hispanic America (Buenos Aires Office)
Argentina, Chile, Peru, Colombia, Venezuela, Paraguay, Uruguay, Ecuador, Bolivia
Contact: Mrs Monica Peña
Phone: +54 11 4326 3859
(Mon- Fri 9am to 6pm Argentina Time GMT-3)
Phone: +54 11 4326 3859
(Mon- Fri 9am to 6pm Argentina Time GMT-3)
Russia (Moscow Office)
Russian Federation, Ukraine, Estonia, Latvia, Lithuania, Belarus, Azerbaijan, Kazakhstan, Armenia, Georgia,Moldavia
Contact: Mrs Zhanna GOLOVINA
Phone: +7 916 268 15 24
(Mon- Fri 9am to 6pm Moscow Standard Time GMT+3)
Phone: +7 916 268 15 24
(Mon- Fri 9am to 6pm Moscow Standard Time GMT+3)
France
French speaking countries: Belgium, Switzerland, Quebec
Contact: Mrs Stephanie Hoarau
Phone: +336 64 90 77 63
: +337 79 26 72 38
(Mon – Fri from 9am to 6pm CET or CEST GMT+1 or +2 in Summer)
Phone: +336 64 90 77 63
: +337 79 26 72 38
(Mon – Fri from 9am to 6pm CET or CEST GMT+1 or +2 in Summer)
Japan (Tokyo Reservation Office)
Contact: Mrs Mihoko Nakazawa
(Mon- Fri 9am to 6pm Japan Time GMT+9)
(Mon- Fri 9am to 6pm Japan Time GMT+9)
Spain (Barcelona Office)
Spain – Portugal
Contact: Mrs Silvia Schilt
Phone: +34 639 442 701
(Mon- Fri 9.30am to 5.30pm Spain Time GMT+1)
Phone: +34 639 442 701
(Mon- Fri 9.30am to 5.30pm Spain Time GMT+1)
Contact the Reservations, Concierge and Sales Teams to help you plan and book your tailor-made Asia travels.
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Please share as much information as possible to help us help you!
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