Secret Retreats Head Office

General Enquiries

For any enquiry about Secret Retreats please contact the Head Office using the contact form at the bottom of this page. We aim to respond within 24 hours (Monday to Friday).

Secret Retreats China Office

For any enquiry about memberships and programs in China
Contact : Ms Tina Zhao
Phone: +86-871-6413236
(Mon – Fri from 10am to 8pm China Time GMT+8)

Secret Retreats PR and Communications

Contact : Ms Bree Surathin
(Mon – Fri from 9am to 6pm Thai Time GMT+7)
Please contact Bree with any Press, Media or PR enquiries using the Contact Form at the bottom of this page. Or visit our page Press and Communications.

Travel Agents

For privileged access to the Secret Retreats curated collection of boutique hotels, yachts, river-boats, inns, lodges, and our unique travel product, all serviced by full support from a dedicated Sales and Reservations team, please register or login via our Travel Agent Section.

Hoteliers, Join our Community!

Join Asia’s leading association for boutique hoteliers, yachts, river-boats, inns and lodges.
Full information and the application form for membership can be found on the page “Join the Community”.

If you have General Enquiries about Secret Retreats please complete the contact form below.


Our Reservations, Sales and Concierge Teams

When travelling or planning a holiday, there is no substitute for local knowledge and personal assistance from experienced concierges. The Secret Retreats Concierge Team is ready to share their insider tips with you to ensure that you book the best room for your stay and on the best available rate or offer, to share tips and recommendations with you on what to see and do and where to dine, to help you with personal requests, and to keep you informed of any cultural events, shows or festivals that match your dates of stay.
Enjoy the difference that turns a good stay, into a great travel experience. Your Secret Retreats Concierge is looking forward to hearing from you.
Concierge and Global Reservation Office

Contact: Ms Nattinee Kulsin
Phone: +66 612 869 293
(Mon – Fri from 9am to 6pm Thai Time GMT+7)

South Korea (Seoul Office)

Contact: Mrs Whoopi Mun
Phone: +82 10 6661 8121
(Mon – Fri from 9am to 6pm South Korea Time GMT+9)

Australia (Sydney office)

Australia- New Zealand

Contact: Mr Anthony Knox
Phone: + 61 2 9299 0971
(Mon – Fri 9am to 6pm Australia NSW Time GMT+10)

China (Shanghai Office)

Contact: Ms Joanne Tang
Phone: office +86 21 5386 1261 or mobile + 86 15601959582
(Mon – Fri from 9am to 6pm China Time GMT+8)

Mexico (Mexico City Office)

Contact: Mr Jorge Sales Jr.
Phone: +52 55 5705 1717
(Mon- Fri 9am to 6pm CDT Time GMT-5)

Brazil (São Paulo Office)

Contact: Mr Carlos-Henrique Abatayguara
Phone: +55 11 3259 6800
(Mon- Fri 9am to 6pm Brasilia Time GMT-3)

Hispanic America (Buenos Aires Office)

Argentina, Chile, Peru, Colombia, Venezuela, Paraguay, Uruguay, Ecuador, Bolivia

Contact: Mrs Monica Peña
Phone: +54 11 4326 3859
(Mon- Fri 9am to 6pm Argentina Time GMT-3)

Russia (Moscow Office)

Russian Federation, Ukraine, Estonia, Latvia, Lithuania, Belarus, Azerbaijan, Kazakhstan, Armenia, Georgia,Moldavia

Contact: Mrs Zhanna GOLOVINA
Phone: +7 916 268 15 24
(Mon- Fri 9am to 6pm Moscow Standard Time GMT+3)


French speaking countries: Belgium, Switzerland, Quebec

Contact: Mrs Stephanie Hoarau
Phone: +336 64 90 77 63
            : +337 79 26 72 38
(Mon – Fri from 9am to 6pm CET or CEST GMT+1 or +2 in Summer)

Japan (Tokyo Reservation Office)

Contact: Mrs Mihoko Nakazawa
(Mon- Fri 9am to 6pm Japan Time GMT+9)

Spain (Barcelona Office)

Spain – Portugal

Contact: Mrs Silvia Schilt
Phone: +34 639 442 701
(Mon- Fri 9.30am to 5.30pm Spain Time GMT+1)

Contact the Reservations, Concierge and Sales Teams to help you plan and book your tailor-made Asia travels.
Please share as much information as possible to help us help you!

Travel Asia with Secret Retreats

Secret Retreats is a curated community of independent boutique hotel, villas, yachts and river boats keen to share their Asian Homes with travelers, sustainably and responsibly. Conservation of the environment, culture and traditions of Asia is of paramount importance to all in Secret Retreats. A community of like-minded hospitality professionals, we offer our guests authentic travel experiences that go beyond typical offerings to unveil the essence of Asia. Supporting the Asia based hoteliers and hospitality professionals and providing incredible holidays in Asia and tailor-made Asia travel itineraries direct to public ad travel agents.
Get inspired and make savings!
By booking direct with Secret Retreats and enjoy peace of mind from our full on the ground support. Contact our concierge and plan then book your Asia holiday now!