“We enjoyed our stay at the Heritage Suites. Service is top notch, with water and a cool towel in the car that meets your flight. The staff were friendly and helpful, and liked to practice their English.
Our room was spacious, with a seating area separated from the bedroom by a curtain. Turndown service brought fresh water and clean towels. It was quiet and the room was secluded from other rooms.
Breakfast was great, you could order everything or one thing! Everything we tried was delicious.
We took tuktuk into town for dinner, there was almost always one waiting, and the front desk would call for one at peak times. While the location is a little far from pub street, we enjoyed being away from the crowds.
We chose the hotel because we wanted quiet and to make sure we had a good guide to tour Angkor and the surrounding Wats. The hotel arranged our driver and guide for 2 days. Our guide, Chan spoke good English. He was very knowledgeable and we learned a lot about the temples, culture, and history from him. The driver was cordial and knew when to offer cool towels and water. We exchanged email with the hotel tour desk before our arrival to ensure we saw the key sights we were interested in. Our one suggestion would be for Chan to be a little more communicative about what was next, so we would know whether to bring snacks or water with us. “