“I was very lucky, because I won Tugu Raffle ticket in 2015, and we could stay for free for 2 nights at any Tugu Properties, and we choose Tugu Lombok. And we couldn’t be happier. Even though we stayed there for free, the Tugu People didnt treat us any less than their high standard of service. I ve stayed at Tugu Malang few times,been to all their restaurants in Jakarta, so I have experienced of how good their services were, but tugu lombok service was exceptionally great! from the moment we arrived, we were greeted by lovely Sharron, their GM, mba Hani, the manager, and pak Hendri.. all of them were calling us by first name during our stayed, and Pak Faisal from the restaurant too... they were such a nice people..I was traveling with my husband and my 4 yo boy. and even my boy commented on how nice the people in Tugu lombok. they were very attentive and they made sure that we enjoyed our stay by always asked us whether we need any assistance, without being annoying. we stayed at ampenan 6, and in front of the room, there was a big field of grass garden, and at the end there was a swimming pool and the beach. my boy loves to swim at the swimming pool, as well as swimming at the ocean next to the swimming pool, with the local kids (he kept talking about that experience). The beach is nice, with its long white sand. it was lovely walking around the beach (the have the swing and hammock too at the beach, under the big trees). the Ampenan room itself was very cozy, big, with a high ceiling, and not creepy at all. very clean and beautiful. they have a semi outdoor bathroom with a small green garden next to the bath room.
for the food : I always love Tugu’s restaurant, anywhere I go, i never disappoint with the quality of their food. and we were very happy that Tugu Lombok restaurant matched our expectation. we had the best ayam taliwang in tugu lombok’s restaurant ( a must try!!). on a second night, we wanted to have dinner on the beach, but when we try to to book to have diner at the beach in the morning, the reservation was full. when we came to the restaurant later that night for dinner, we met Pak Faisal and Pak Faisal said : let me try to get you guys a place on the beach, and apparently Pak Faisal set up the gazebo next to the beach, right at that moment, with all the candles, so we can have our dinner at the beach. very impressive service!! .. and on saturday morning, my boy got to witness baby turtles being release on the beach next to the restaurant ..a rare occasion ... we also had a pleasant experience riding the bicycle around Tugu lombok. We really enjoy our stayed at Tugu Lombok. and we look forward to come back!!”
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