“Our experience with the Villa Song hotel has been excellent, with tremendous service and communication starting even before we arrived. From helping us to arrange car service from the airport, to recommending and reserving excursions, to accommodating changes in our travel plans, the service we have experienced has been top notch.
When we missed our layover flight in Dubai we immediately let our friends at Villa Song know that we would be delayed a day. Even though we we only gave them a few hours notice they got back to us right away, to let us know that it wouldn’t be a problem.
When we arrived at the hotel the staff couldn’t have been more welcoming and confirmed our excursions that evening. The Vespa ride in Saigon and the boat trip on the Mekong Delta were fantastic and reasonably priced.
When we saw our room – the imperial suite – we immediately decided to cancel the next leg of our trip and extend our stay at Villa Song for an additional 3 nights. The staff were very accommodating and told us we could stay in the same room. Everything in the room is high end, very clean and the bed and bedding are exceptional.
The spa Service is OFF THE CHARTS good. We had a couples hot stone massage and I had a facial. Again, the prices were excellent!
The food has surpassed our expectations. Breakfast is complimentary – I would suggest the waffles, with green coconut chutney – delicious! Lunch and dinner were five stars. My only small suggestion is that the white wine could be a little colder. The food is phenomenal!! This is a place to come to eat even if you don’t stay here.
Lastly, the service at Villa song is as good, if not better, than any of the 6/7 star hotels in the West. Everyone was ready to help ensure that our honeymoon would be unforgettable.
We leave the day after tomorrow for the St Regis in Langkawi, Malaysia – and to be honest – we want to stay here!
Special thank you’s to Ms. Truc, Mr. Toan and Freddy. Thanks to you for making our time here unforgettable!! ”
Travel Asia with Secret Retreats
Secret Retreats is a curated community of independent boutique hotel, villas, yachts and river boats keen to share their Asian Homes with travelers, sustainably and responsibly.
Conservation of the environment, culture and traditions of Asia is of paramount importance to all in Secret Retreats.
A community of like-minded hospitality professionals, we offer our guests authentic travel experiences that go beyond typical offerings to unveil the essence of Asia. Supporting the Asia based hoteliers and hospitality professionals and providing incredible holidays in Asia and tailor-made Asia travel itineraries direct to public ad travel agents.
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By booking direct with Secret Retreats and enjoy peace of mind from our full on the ground support. Contact our concierge and plan then book your Asia holiday now!
