“We chose this hotel because of its history, it was the childhood home of the youngest prince of Laos.
A good and safe 10-15min walk to riverside and restaurants and bars.
Wifi was really good throughout the whole hotel.
Gianni the new manager was always around the hotel grounds if you needed any help.
Staff here are really helpful; one even helped me mark out some restaurant on the map that we wanted to try. Hotel should try to get a better map done vs using an internet print out.
All the staff spoke fairly good English, no issues communicating just speak in simple English and not too fast.
3 staff members stood out for us;Daoluck,Thongdeuan and Chanhtalay
Breakfast was made to order no crappy buffet food here.. Homemade jams that came with their toast/croissants were lovely, my fav was the tomato jam.
However, their breakfast options could have been a little more flexible.
Received a small snack everyday ard 2-4pm.
Plenty of bottled water provided.
2 different turn down service; one in the morning/early afternoon to make the bed and tidying up and one in the evening to prepare the room for sleeping; mosquito net and even the way they fold the duvet during the evening turn down service is different for the morning service to make it easier for you to climb into bed.
Top sheets available on bed(so your body doesn’t come in contact with the duvet), not many 4-5star hotels practice this anymore.
No ugly mosquito nets here, they have a linen mosquito canopy.
Though not necessary, it would have been nice to have plush bedroom slippers as an added luxury that would help make the old wooden floors less slippery.
We stayed in a deluxe room, old wooden floors creak a bit so try to get a room on the 2nd floor.
No tv in the room unless requested(this definitely helps maintain the old world charm.
Vintage pieces all around the hotel, there is so much history!
Keep up the great work Satri House! You exceeded expectations!
Room Tip: Rooms on 2nd floor away from roads”