“Service was outstanding from my arrival until my departure. Wonderful welcome, complimentary welcome drink and afternoon tea with tasty cakes. Stayed in the Dedari suite which had a nice private pool and outdoor shower area, with a separate room for the toilet. Spacious room, comfortable bed, beautiful flowers, and a nice fruit basket.
I cannot stress how wonderful and accommodating the staff was! Had plenty of help bringing all my bags to my room and also had a bicycle which I had forgotten was muddy from my long ride that day. I asked if they had a hose where I could wash it and they were kind enough to take it and wash it for me, have never had that type of service anywhere!
Food was fabulous! Enjoyed the “”Royal Tugudom”” dinner experience, a “”Grand Ceremonial Dining of the Majapahit Kingdom”” with our own ceremony and huge feast in the “”Bale Puputan”” room. There were only 3 of us so it was way too much food, would have been better for a larger group of people, but what an experience it was! Got treated as royalty and more great service during dinner, was truly a great meal. Breakfast was wherever we wanted it- in our room, on the beach, inside, in the garden, really anywhere. We chose a shady spot in the garden which was perfect and had a nice breeze. Enjoyed the beach afterward and a nice dip in my room pool and the main hotel pool.
Lots to enjoy at this hotel! Wish we had more time to explore the area and all the amenities and history of the hotel. To top off our great stay we received a departure fruit basket with water for each of us to enjoy on our drive to the airport. Thanks to everyone at the hotel for a great experience and wonderful stay! Hope to return one day...”