“We stayed 5 nights in a Swarga Villa immediately after end of ramadan.
The photographs of the Villa on the website are not favorable when compared to what it is really. The villa is very nice : terrass with table and chairs, one spacious room including area for desk, generous semi-open air bathroom, patio, and open-air place with two sunbeds and a view on the sea (however, the place is mostly in the shade, you can hardly sunbathe here). Limited privacy on open-air areas. Everything is perfectly working and service is impeccable.
For those who would go for an Bhagavat Gita Oceanfront Suite, note that the pool is small (it is a plunge pool) and there is no privacy. Pool is in a garden open to the beach.
The service is outstanding, from welcome to good-bye. We would like to drop a special note for Erik at front-desk, Mahmud and Ruslan in the restaurant. They have been excellent making us really feeling at home.
What is special to Tugu Lombok is that you can have dinner (and I guess even breakfast) wherever you like : on the beach, on the pool, on the pond, on the spa roof which is like a temple, at your villa....
Food is nice (if not always excellent) and reasonable in price given the standard of the resort. But the choice of wine at an affordable price could be better, including some less expensive wines from Bali for example. Breakfast is generous in every way.
We have been less convinced by the spa. Prices are equivalent to 5* in Jakarta but quality level is lower. Whereas quality of massage was quite good, everything else was not luxurious or refined. There are no male therapists.
Beach : yes, it is true that there are pieces of coral on the sand. It is however easy to avoid them. In addition, Tugu cleans the beach as much as possible and they have rockshoes available (free). In fact, those coral are more problematic to get into and out of the water, but it did not spoil our pleasure in any way.
A big pool, in addition to the nice one in front of the restaurant, is perfect for swimmers (long approx. 30 m, with a smart three-level deep system).
Tugu is secluded and very quiet, and this was what we wanted.
Fyi, there are no other options for dinner nearby. Bicycles are available (free), local people in the village are very nice and welcoming.
Regarding the design, we loved it. But check their website before you book and you can easily see whether you like this style of deco or not.
Opinion is given taking into account that the hotel is considered being of very high, “”luxury”” standard (5 stars).”