Excellent service, wonderful view but overpriced food

Posted on Posted in Guest Reviews

“Excellent service. Convenient to reach via Jesselton Point although the numerous boat company counters made the experience a little chaotic. Note that for an additional RM10 per person, the boat company offers return trip. Staff know the various companies very well and will contact them regarding the return trip on the behalf of guests.

Upon arrival, we had to pay the conservation fee before we were brought into a small room next to the reception for registration. We booked a beach side villa which is near the two resort-run restaurants, a local cheaper restaurant and the sundry shop (selling water, ice-cream, snacks, etc at a more reasonable price). The private beach for guests is on the other side of the main building. There are beach chairs with umbrellas and hammocks. Internet worked but sometimes the signal was not very strong. Staff served us with complementary drinks and apples in our room on the first day of arrival.

Room was very clean. We were lucky as we were told that the beach side villa has just been renovated. So everything was new. We received complimentary mineral waters. Breakfast was included in the cost of the room. International spread with sufficient variety. Dining at the Perahu restaurant was pretty expensive but there were no other choices at night. The selection was rather limited that we got bored pretty fast. Would recommend the burger and the ayam penyet. Room service available at no extra charges but limited food selection and there was a slight price difference for the same meal we could get from the restaurant. Very convenient when it is raining outside.

Nice jungle trekking towards the sunset point. Took us about 40 minutes to trek through the forest. We could also take the normal paved road but we decided to be a little bit more adventurous. The path was clear. Torchlight and umbrella were provided in the rooms. Those were very useful when we happened to trek on a rainy late afternoon.

Had a really enjoyable stay. Great for lazing around. Staff was ever so helpful. They made arrangement for us with the boat operator, Sunny Rainbow, for our return trip. We were initially told that we have to wait till 14:00. As we had two hours to spend, we went to the restaurant. An hour later, the staff came to us that a boat is leaving at 13:30. They had already gotten our bags out from the reception and were ready to help carry the stuff onto the boat. Would definitely love to visit again. Hope that more will be done to ensure the cleanliness of the sea. Pity to see so much plastics gathered near the beach at the sunset point.”