“I stayed at MesaStila for 2 nights with my friend. We took the Borobodur package that the Resort offer and beautiful Villa over looking the volcano. It is very authentic atmosphere, beautiful and retreat place. what make the place is more special and made a huge different is their employee.
My friend would like to have “”Bakso”” which is traditional Indonesian beef/chicken ball noodles and it is not in the restaurant menu. Ana the waitress at Restaurant have gone out of her way instead of saying sorry we do not have Bakso but have said to us that let me check with the Chef and see what I can do for you. Been a Malaysian who understand half of their language I can understand very clearly when Ana mentioned to the Chef over the phone and politely mentioned”” please chef try to do something to make our guest happy””. To me that is 5 star service!!
Afdi our Driver during our stay, very professional from the day he pick us up from Yogja,took us to Borubodur and drop us at the airport, he been very kind, helpful and very informative by explaining to us on surroundings while driving us around.
Reception who check us in ( I forgot her name – lady with short Hair) – she is very good and has given us proper Resort Tour and Room Orientation.
Lily – the lady who took us for coffee plantation, she is very knowledgeable about the surroundings and the history of the resort.
The therapist – I had 2 treatment at their Hamman Spa and I can only say excellent!
Everyone should try the “”jamu”” drinks and met the lovely Ibu who prepare the Jamu.
For Improvement:
Accommodation – Everything is antique in the room, I think the lighting need to have some improvement as it is too dark and combination of lighting with yellow and florescent does not goes well. other than that all is great.
Landscaper – my suggestion when we have guest occupying the villa perhaps the trimming or cutting trees will be done when the guest not in the villa as this will disturb the privacy of the guest when they are at balcony.
Pillow – The Resort should set up 4 pillow for the bed instead of 2 very soft one on the bed and the remaining is in the closet. Sometimes the hotel guest will not recognize that the second pillow is in the closet. Most of 4 & 5 star hotel now set up 4 pillow on the bed instead of 2.
Thank You MesaStila Management, keep it up all the good work.
Stayed January 2017, traveled with friends”
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