“This is by far the best hotel I have ever visited.
First, the settings are absolutely amazing: we spent 4 days there, and were still discovering a piece of art or statue here and there. Our villa was delightful, so are the two pools and restaurant, and the gardens as well as the beach.... absolutely everything is stunning! I took over 300 photos of the grounds, and do not want to delete any. Attention to art and detail is everywhere.
Next, customer service was also perfect: from the moment we walked in (and even before as they actually pay attention to nice to have requests at the time of reservation) everybody actually cared about our wellbeing. As an example, our flight was canceled because of a volcano, and hotel manager stayed late at night to make sure we could get a boat to Bali, and booked all taxi for us. Thank you to the full team, I hope we will come back. I will definitely recommend your hotel to friends and family.”