“We stayed at Maison Polanka for the final four nights of a three-week tour to Vietnam and Cambodia. From the moment we arrived, the staff were charming and welcoming, and they could not have done anything more to make us at home during our all-too-brief stay. Any time we ventured out, there was invariably a warm smile and a cool, refreshing serviette awaiting our return. It felt not as though we were going back to the hotel, but rather, as though we were going back home.
We were allocated the lovely Yellow Room, which was equipped with all we needed and very comfortable.
Siem Reap has over 1,000 hotels, many of them seemingly large and impersonal, all lined up alongside each other and vying for business. Maison Polanka, situated in a quiet back street not far from the centre of town, has just five guest rooms, a beautiful open-air dining terrace, a beautiful swimming pool, and several bicycles, should one feel the urge to go out and explore. . We felt incredibly blessed to have landed up at this jewel. Staff addressed us by our first names, and absolutely nothing was too much trouble, including an impromptu staff choir and cake to celebrate my birthday! The food on the terrace was beautifully prepared, breakfast was a real treat, and when we went out early, a packed breakfast was beautifully prepared.
We had enjoyed several lovely hotels in Vietnam, but this was an entirely different experience, and ended up being the icing on the cake! It was a personal service par excellence, where one always felt among friends. To really enjoy your stay in Cambodia, you can do no better than to head for Maison Polanka.”