I don’t usually take the time to write reviews, but this place was so impressive that I felt I should. The hospitality here was better than any other 5* hotel I have visited. The people are friendly in a really genuine way, and the hotel just has a charm about it that is incomparable to anywhere else I have stayed. It’s not something that can be bought, it just has a story to tell and it’s authentic and you kind of feel like you are part of the story of the place while you are there. The hotel arranged a scooter for us and when we got a flat tyre they sent someone to pick up the bike and someone else to make sure we were ok and then a driver to take us where we wanted to go free of charge.. an impressive rescue mission! In comparison to gilli, it was just above and beyond miles better. Quieter, cleaner, nicer and so relaxing. It’s not right for party goers, but for a place to unwind and relax.. it was perfect. I would love to go back one day.. can’t recommend it enough. Thank you Tugu team for taking such good care of us!!