“My partner and I have just returned home from a 12 night stay with the Tugu family. We spent 6 nights in an Aloon Aloon villa and 6 in a Svarga villa. Both rooms were large, with comfortable beds, good (partial outdoor) bathrooms, great air conditioning, and everything you could possibly need or wish for (except a hairdryer, which wasn’t a major problem).
We booked airport transfers through Tugu which were like mini tours in themselves, we saw the monkey forest en route to Tugu and the beach roads on the way home.
The welcome we received from every single member of staff was warm, genuine and gracious. The gardener even presented me with flowers every morning as we walked to breakfast. We enjoyed 2 different massages at the spa which were both very good, and one was complimentary.
Both restaurants were great, and the food was consistently excellent, always well presented and with daily specials too. One evening we ate on the temple roof which was a lovely experience.
Tugu arranged 2 trips for us, a panoramic waterfall walk and a day trip on the dragon boat to the Gili islands. We enjoyed both, but particularly the Gili trip; as we are novice snorkellers Nana and Sama our guides were very patient and we had a brilliant day and spent hours snorkelling around the coral reefs and saw many turtles.
On my birthday the staff sang to me and gave me a lovely cake, and our room was decorated brilliantly with animals shaped from towels and candles and flowers. It was very special. An even lovelier surprise was they did the same thing the next night, which was our last night at the hotel! A completely different selection of animals made from towels.
We enjoyed every moment of our time at Tugu. It is a peaceful, friendly, welcoming hotel which we hope to return to many more times. It is quiet, relaxing, maybe not for those seeking a wild nightlife as it is quite remote, but that is exactly what we wanted.
Thank you particularly to Henry, Elly, Ruslan, Mahmud, Dedy, and Ige(?) Agus. We don’t recall the name of the towel arranging experts but they should have their own TV show just about towel arranging!
We can’t wait to return to Tugu. Thank you again to everyone for such a lovely stay.”
Travel Asia with Secret Retreats
Secret Retreats is a curated community of independent boutique hotel, villas, yachts and river boats keen to share their Asian Homes with travelers, sustainably and responsibly.
Conservation of the environment, culture and traditions of Asia is of paramount importance to all in Secret Retreats.
A community of like-minded hospitality professionals, we offer our guests authentic travel experiences that go beyond typical offerings to unveil the essence of Asia. Supporting the Asia based hoteliers and hospitality professionals and providing incredible holidays in Asia and tailor-made Asia travel itineraries direct to public ad travel agents.
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