Guest Reviews

Locavore: "Best mark evet"

I tool a friend who lives in Bali here as a thank you for being a guide whiktin Bali. We are both foodies and have eaten meals at some good restaurants, i.e. Ramsay, rhodes, river cafe, boulud, tragebuches, blaue ente, vong, warning, mpw and I can state this was the best meal I have had in years. Save you pennies and go for the full tasting menu with accompanied drinks. Also I recommend lunch as then you can slowly see and recover in the early evening!!!

Satri House: "Wonderful place, great location"

This is a beautiful destination hotel for a relaxing break. We stayed for 3 nights with our kids and grandparents and we all had a lovely time. The room was big, the bathroom was a bit awkward to use but it worked, the breakfast was fantastic. There are 2 pools and it is a lovely and peaceful setting. They have bikes to loan for free. The grounds and gardens are stunning. We booked through Mr&Mrs Smith so we received a free Lao Massage in the spa which was fab. I would definitely recommend Satri House.

Noel Rodrigo’s Leopard Safaris: "Very enjoyable stay"

We stayed here as we were wanting to stay somewhere environmentally aware & we were very happy with the camp etc. The meals we're fantastic, the chef was really to be commended he did a fabulous job. The one observation I would make is that the safaris are focused on finding leopards as you would expect, so if you are interested in viewing other animals speak up. Overall a great experience.

Hotel Tugu Bali: "Perfect place to make your dreams come true"

"I walked into the Hotel upon seeing a sign for a cultural dance show. I inquired if the any of the dancers would teach private classes. Before I knew it Edward, the Director of Sales was designing a package of classes for me with Widia. She is one of their massage therapists, who has 40 years of Balinese dance experience and a degree in Balinese dancing. He even suggested that I could perform in their cultural performance as a guest with a beautiful Balinese dance costume and makeup. Edward was reading my mind! After creating my custom package I danced for a few weeks. The stage I took lessons on was in the very center of the lobby. I think I was quite a novelty to the staff. Who is this Western that had traveled to Bali to take extensive classes? They greeted me by name when I arrived every day. Edward informed me that was rare. Guests would visit and request the costumes and makeup, but never a package of dance classes. Various members of the staff, ranging from the hotel manager to restaurant staff would take the time to encourage me by telling me I was doing good. Widia was so patient and assured me I was not the worst student ever taught. The night of the performance the entire staff made me feel special. I'd performed many types of dance performances in the past, but it was entirely different. My dance was the first of the show. I was dancing with my teacher, Widia, and her friend, Tina. The dancer after me had won Best Dancer in Bali. Talk about creating a fantasy. Only in my dreams could I have imagined being the opening act for the country's best Balinese Dancer. Edward took lots of photos of me and Ari, one of the managers, acted as my videographer. The fact that so many of the upper-level employees of the hotel got involved in the granular details of my experience speaks volumes about their service. Even though I spent many, many hours in the hotel, I was not staying in one of the rooms. Most hotels would have treated me like chump change. In comparison to most hotel guests, I only paid a tiny fraction for my classes. No one ever treated me as I was any less than the person occupying the most luxurious suite. Afterwards, Ari gave my friend and me a tour of the honeymoon suite, which I had requested. What I thought would be a 5-minute glance turned into a very, very extensive history lesson. I learned more from Ari than any tour guide in Bali. My entire experience with the Hotel Tugu was beyond amazing. Their customer service is unparalleled. A testament to the importance they place on customer service is the fact they have a staff of over 120+ for just 22 rooms. You might not be as interested in taking dance classes, but if you have a unique request this is the best hotel in the world to create a fairytale experience. They would be perfect for creating that surprise proposal or anniversary celebration (their honeymoon suite has a private pool, a private gazebo that sits on a lily pond, and exquisite antiques). Can't say enough about this dream factory. They are the best!!!!"

Cuisine Wat Damnak: "Incredibly outstanding, as always!"

The owners Carole and Johannes are incredible. The staff incredibly professional. The food... Mind blowing and completely unlike anywhere else in the world! Extremely innovative menu. If you find yourself in Siem Reap, do yourself a favour and book in here (in advance due to its understandable popularity). The best meals I have eaten in all of Asia!

Jing’s Residence: "Historical Treat in the old town of Pinyao"

"As soon as we stepped in the door we knew that this was going to be a wonderful experience. Imam the Manager gave us a warm welcome. Every room is unique and in traditional style set around numerous courtyards with wonderful decorative detail. Breakfast is waitress served by professional staff at all levels. There is a menu with a wide range of choices. Afternoon tea is served with a selection of treats. Attention to detail is given and nothing is too much trouble. A wonderful stay and a wonderful memory of Pingyao."

Tugu Lombok: "Sehnsuchtsort"

"Wir hatten 4 wunderschöne Tage im Tugu auf Lombok in der Bagavatgita-Suite. Der direkte Zugang zum Strand ist toll und auch das nächtliche Bad im eigenen Pool. Die ganze Anlage ist sehr gepflegt und romantisch. Trotzdem waren unsere beiden kleinen Kinder immer überall willkommen. Ausgezeichnetes Essen. Herzlicher und aufmerksamer Service. Vielen Dank an das ganze Team. Ein Highlight für die Weiterfahrt war das Übersetzen nach Gili T mit dem hauseigenen Holzboot. Stayed August 2016, traveled with family"

Tugu Bali: "Best man at a wedding"

"Fantastic hotel, very well run and beautiful. Grounds were so well kept. Would highly recommend for both a short and longer stay. The food was very good. Beach goes on for miles. Hotel taxi transfers to other bars/restaurants and beaches for free. "

Villa Song Saigon: "A peaceful Oasis"

"This beautiful hotel is set out of the bustling city of Saigon, located on the riverside. It is about a 20 minutes boat trip into district one of HCMC (provided free of charge by the hotel at selected times during e day). Approx. 50 mins drive from the airport (depending on time of day/traffic). The hotel is quiet and offers a relaxing and peaceful escape from the bustle and noise of the centre of HCMC. Very friendly staff, clean, large room (top floor), lovely pool area. Restaurant at back of hotel over looking river, lovely setting, food very good. We thoroughly enjoyed our three night stay and would recommend this for anyone wanting a retreat from the manic city centre. "

tugu bali: "Can’t keep the secret"

"My wife and daughters spent a few days at the Tugu in 2015 and could not wait to return again, this time with me. They were right to be so positive. The hotel lives up to all expectations with lovely traditional Balinese style rooms with many novel and attractive features. The exclusive hotel garden provides direct access to the beach and uninterrupted views of the sea and the stunning sunsets. A very short walk along the beach leads to some friendly and pleasant beach bars serving a range of food and drinks. A good tip would be to plan a visit soon as the Canggu area is developing quite quickly as more people discover this lovely section of the west coast. Finally, a word about the staff at Tugu. A very special group of people who work very hard to ensure that the guests have a perfect stay. All in all a very high recommendation for those who do not want to stay in large and impersonal hotels in the more well known Bali tourist areas. "