Guest Reviews

Satri House: "Beautiful and Serene"

The Satri House is the perfect hotel to spend a couple of nights in Luang Prabang. Great location to main village and serene environment the pools make it very inviting. Rooms were beautiful Lao decor and the attention to detail was on point. The restaurant menu was good but not much of a selection. We wanted to try the spa but because of a staff shortage they could not accommodate us.

Mathis Retreat: "Great views, great staff, great stay"

"Spent 5 nights here with our two kids (aged 2.5 and 9months) and thoroughly recommend it. Spacious rooms, beautiful views overlooking the rice fields, great pool, good food. Far enough away from downtown Ubud, but close enough to get there when needed. Staff couldn't have been nicer, and were more than happy to whisk our kids away to play - allowing us to relax at the end of meals. Thoroughly recommended. "

Tugu Lombok: "Amazing"

I don't usually take the time to write reviews, but this place was so impressive that I felt I should. The hospitality here was better than any other 5* hotel I have visited. The people are friendly in a really genuine way, and the hotel just has a charm about it that is incomparable to anywhere else I have stayed. It's not something that can be bought, it just has a story to tell and it's authentic and you kind of feel like you are part of the story of the place while you are there. The hotel arranged a scooter for us and when we got a flat tyre they sent someone to pick up the bike and someone else to make sure we were ok and then a driver to take us where we wanted to go free of charge.. an impressive rescue mission! In comparison to gilli, it was just above and beyond miles better. Quieter, cleaner, nicer and so relaxing. It's not right for party goers, but for a place to unwind and relax.. it was perfect. I would love to go back one day.. can't recommend it enough. Thank you Tugu team for taking such good care of us!!

Noel Rodrigo’s Leopard Safaris: "Amazing safari"

We stayed at Noel's Safari for two nights in a family tent (2 adults and 2 kids) and had a great time. The staff were so friendly and accommodating, and were absolute experts when it came to the animals and their habitat. We saw so many amazing wild animals and learned so many things about them. Back at the camp, the food was absolutely phenomenal - so delicious and an amazing array of dishes. We all had a fantastic time and would recommend this to any animal lover!!!

Tugu Lombok: "Stunning property with good surprises everywhere"

"I find myself at a loss for words to describe Tugu. It is such an amazing place with lovely people that I really don’t know where to start! We stayed during the end of rainy season and were amazed to find we were almost the only guests there at the time. Sure it rained a couple of times in the afternoon, but there is plenty enough sun in the mornings so this really should not keep you from going there then. The hotel is on the northern side of Lombok, a path much less trodden by tourists there so definitely a bonus for us as we prefer to steer clear of mass tourism. It is a great place to stay in a peaceful surrounding while also being a good base to see other parts of the island. It is also only 30 minutes from here to the Gili islands and the hotel offers rides there on its own dragon boat. The wow factor started for us the minute the car entered the driveway, the grounds on which the hotel sits encompass 6 hectares and all the buildings are well spaced apart. The entrance/reception is beautiful with antique wood carvings and a cooling carp pool where you sit while being registered with a lovely cool drink astound and soothe you after your journey there. We had booked a Svarga villa, but we were also shown the Aloon-Aloon villa and took this instead as the bathrooms are indoor (but not air-conditioned) whereas in the Svarga they are partially outside and we were worried about mosquito bites when using the bathroom at night. Both villa types were stunning and each villa, even of the same type, has slightly different compositions (e.g. different styles of beds) making each a very individual experience. The Aloon-Aloon villas are stand-alone, each with a private walled in garden and all the lights are controlled from what can only be described as a James Bond style control box on the bed side table. They are also close to the main restaurant and bar in a garden area with large coconut and other trees offering lovely shade and cool. The villas are huge, our own flat at home now seems so much smaller and cramped we wish we were back there! You have almost absolute privacy and the only thing we heard in our time there was the Muezin call to prayer that you hear anywhere on the island. The hotel has two restaurants, the main one with a T-shaped pool in front not far from the Aloon-Aloon villas and reception area was the one we mainly used as the other (wedding) hall is only open three times a week if enough guests are there. This other hall was stunning, huge and high ceilinged with a range of captivating statues and antique art pieces and included a number of ceiling fans that were great for cooling you while you ate. We did not use the adjoining bar, but did take a look and it was just like a vision out of colonial and historic buildings from all over Asia. The main restaurant was smaller and had no ceiling fans, however, you have the opportunity to eat at various places on the property if it was not raining. We ate on a raised dais just in front of the beach a couple of times as there was a nice breeze there. Regardless of where you choose to eat the service is fantastic and the food is amazing. I am allergic to cucumber, Zucchini and related food stuffs while my wife is allergic to onion and garlic, quite a challenge for the kitchen who were amazing about it all and the staff were very good with us. We also did a cooking course with Sukma, which we thoroughly enjoyed and I learned an awful lot about Indonesian cooking in the process. I can only highly recommend this course. The hotel also offers a number of activities and outings that we found very useful and excellently delivered. While the tours are pre-defined they are always very accommodating in changing the parameters of these if this is required. There are two pools on the property all can use, some of the villas also heave their own private pools. The largest pool is around 2 minutes’ walk from the main reception and has it’s own bar on site. A small children’s pool leads into the main pool, which has a deep centre with sides you can walk on. There are several sun loungers around the pool and it is a great area for families. We mainly used the pool at the front of the main restaurant that is built in a T-shape. It is perfect for cooling off while staying close to the main restaurant and bar areas, I would say it could do with a little clean as some of the inside surfaces including lights did have a build-up of algae on them, but this in no way stopped us from swimming there. Please do not get the wrong idea from my last comment, I have to say the staff are amazing and spend a huge amount of time cleaning in all areas of the hotel. The staff are wonderful and very attentive while also keeping a level of distance in order to provide the guests with a level of privacy. We got on really well with everyone and all staff made a huge effort to make our stay as fantastic as possible, I have to give particular thanks here to Ruslan who took the time to teach me a number of Indonesian phrases I found very useful while there. The beach is amazing here with lovely white sand and direct access to the sea. The corals near to shore are a little bleached and covered in sea weed, but there are still amazing fish to see not far from shore. It might have been the time of year, but there were always strands of sea weed floating in the water that were a little off putting, but otherwise well worth a visit. All around the hotel grounds and buildings there are amazing statues and details to be discovered while walking around. I think I could have easily spent another week there and still not get bored of discovering the place, I can only highly recommend a stay here and hope to be back some time myself too. Room Tip: Ask to see the rooms available, you can then chose the best for your needs"

David’s Kitchen: "Memorable six star experience"

"We started our evening with the shuttle sent by The restaurant to pick us up at our hotel. The magic began. Words are not enough to describe our experience. The fabulous staff, the Decor, the high quality and food the attention to detail coupled with the warm personality of the family that owns this restaurant make this experience magical. My husband started his dinner with his favorite escargot and then a wonderful steak with a wine sauce. I enjoyed the spicy flavorful gazpacho and the chicken beast entree to keep with my diet. My husband enjoyed the homemade ice cream for dessert. If you are visiting Chiang Mei don't miss this experience. Thank you David and Prom and all the staff."

Villa Song Saigon: "Beautiful atmosphere"

"We stayed here for 2 nights in a beautiful suite. Big clean rooms, bathroom and really comfortable bed! The villa is on the Sai gon river, where you can enjoy the view having good food and drinks in the lovely garden. The breakfast starts at 6.30 a la carte and you don't need to rush because you can have it at anytime you want! Food is amazing! The swimming pool is big and beautiful. The staff is friendly, always smiling and ready to help you! We really enjoyed our stay here, if we would come back to Saigon, this would be fore sure our first choice again. "

Golden Buddha Beach Resort: "Welcome to paradise"

"That's what Massi said to us when he greeted us at the beach upon our arrival at the Golden Buddha. Having spent amazing 9 nights there, we can confirm that Golden Buddha is a very special place that I would have no doubt calling our own paradise. The setting is truly idyllic, the houses are beautiful and it is incredibly relaxing with all your needs catered for by a very friendly team of staff. We enjoyed seeing monkeys and hornbills at the resort and although it takes one or two nights to get used to being so close to the nature (particularly at night when we had some visitors in our rooms and open air bathrooms), we have already been missing being woken up by birds, cicadas and crashing waves. We chose Golden Buddha as our family reunion (from UK, NZ, Germany and Poland) and we couldn't have asked for a better place to spend time together. It was my mum's 60th birthday and Massi organised a birthday meal for all of us in our baan which was very special and at no extra cost (included in half board). Not wanting to repeat all the compliments already mentioned in previous posts, I wanted to highlight the fact that there is a wide choice of activities too - we went for a snorkelling trip to Surin Islands which was great fun, even for those in our group who were new to snorkelling. You can also rent kayaks and go paddling up the small river among mangroves (it was peaceful and very easy with the tide coming in) or go to the nearby islands for some more snorkelling. We also took advantage of yoga classes with Alex who was a great teacher. The location of the yoga sala allows you to enjoy the early morning view of the bay whilst doing your sun salutations, just amazing! Or just get in a hammock or sit on a veranda and relax to the sound of waves crashing few meters away from you... You choose how to enjoy this paradise yourself:)"

Tugu Malang: "The most incredible place"

"We stayed here for 1 night and had the best experience! The food was delicious, service was impeccable, the room was spacious, clean, beautiful! I had to attend a business dinner and the hotel had kindly assisted me with ironing and pressing my clothes at such short notice and on time. If you are after a 5 star authentic cultural experience in Malang, this hotel delivers it on point and more. Stayed March 2017, traveled on business"

The River Resort: "Magnificent"

We had booked a garden view room but when we arrived there were few people staying and we were upgraded at no cost to a River Front room. The room was very nice with a lovely outlook over the river. We enjoyed the infinity swimming pools and the natural landscaping of the resort. All staff were extremely helpful and polite. The restaurant served excellent meals including breakfast. We enjoyed our stay and extended. Everything is very clean. Highly recommended.