Guest Reviews

Tugu Bali: "Excellent service and homely feel"

"Absolutely fantastic service. I have never experienced more genuine and attentive service from our arrival to departure. Simply flawless. Love the maze like garden with canals and fishes. Rooms are good a bit run down, but all is made up by the fantastic staff! Well worth a visit!! World class service in a stunning surrounding. "

The Hue House: "Ich liebe es"

"Ich liebe das Gericht hier so sehr!!! Alles sehr Kultur und Gaumen:)! Gegrillte rinderhüftsteak mit Huesate ist sehr begeistert mich!(Salat,sauer Karotten,Stern früit,gemischt Gemüse und Reife Bananen in Reis Papier rollen).So amazing! Außerdem das view ist voll natürlich,man kann vier Seiten von Saigon umschauen und Sonnen genießen. Werde mich nochmal kommen,ich bin der Koch auch. Vertrauen mir und versuchen sie mal wenn sie Urlaub machen!Bitte vorbei kommen!"

tugu lombok: "A slice of tropical paradise"

"In a 3-week adventure around Bali and Lombok, the Tugu Lombok was our absolute favourite place that we stayed, hands down. The resort is stunning, the grounds are impeccable, the rooms are extraordinarily beautiful. The beach is white sand and turquoise waters. Every meal we ate (in both restaurants) was absolutely delicious. The breakfast spread is fantastic (with a particularly amazing fruit plate) and the assortment of snorkelling equipment, kayaks, and stand-up paddleboards is a great way to pass afternoons on the water. Things are laid out so that you never feel crowded. But by far the best thing about Tugu Lombok is the staff. Everyone, from Sharon, the GM, and Henry, her right hand man, to the spectacular restaurant staff, spa team, housekeeping staff, and security, were the epitome of hospitality. The staff are professional, knowledgeable, and polite, and everything they do is heartfelt and done with a smile. They anticipated our every need before we even expressed them and made us feel enormously welcome during our entire stay. We can't recommend this spot enough to anyone travelling to Lombok (and even if you're not, you might want to change your plans to include the Tugu). One small note on rooms - we had read through previous TripAdvisor reviews and decided to take the overwhelmingly consistent advice to splurge on a Bhagavat Gita suite and we were completely blown away by the beauty and design of these extraordinary villas. "

Kinabalu Park: "A Paradise up in the hills"

My cousin and I stayed at one of the units in Nepenthes Lodges managed by Sutera Sanctuary Lodges. The lodges are located right in the heart of the Unesco World Heritage Site. We had the luxury of a two storey lodge with two bed rooms, a balcony, a nice sitting room with a fire place and a kitchen. The place is well run. I would like to commend the manager, Alvina, who was very concerned about us after we checked in, as it was raining heavily. She made sure that our small requests, including room service, were met with great efficiency. From the lodge, we could see Mount Kinabalu, the highest mountain in Southeast Asia, and misty rain forest around us. It was so relaxing staying in the lodge and taking cool walks to see the flora and fauna in a natural setting. Temperature at this 5,200ft highland was very comfortable. We really enjoyed our stay and appreciate the good service.

Summertime Villa: "An oasis of seclusion"

"Summertime Villa is an oasis of seclusion in one of the most touristy parts of Goa. I can't decide which was my favourite part of my time there... Mornings by the koi fish pond, which I could access from the room I was put up in. Or the afternoons lazing on the deck chair, watching the starlings take quick dips into the water. Or the evening swims in the infinity pool, with the sun setting into a horizon of palm trees. The rooms were cosy yet spacious, the meals were delicious, and the owners delightful company!"

Tandjung Sari: "Balinese beauty and hospitality"

For those seeking a Balinese experience of art, architecture, lovely gardens, delicious menu offerings, the sound of surf during breakfast, birds chirping a morning wake up, all held together by the warmth and graciousness of the staff, come to Tnadjung Sari. Spacious suites nestled in a private garden offer comfortable beds and light cotton nightshirts, a table set with a welcome bowl of tropical fruit, low loungey sofa, enormous bathtub and outdoors a shower. Each garden has a lounging pavilion begging you to take a nap or catch up on reading a good book. A beach boardwalk is convenient for strolling and great for people watching during breakfast. Convenient to all the street activities, I enjoyed coming back each time from shopping or trying one of the neighboring eateries to walk down the long landscaped private entry and knew I had comfort and bliss waiting for me. If you need bright lights and a lot of action, there are plenty in the area. Tandjung Sari offers the grace of the Balinese in a stellar setting.

Satri House: "Absolutely wonderful"

"This is a truly amazing gem of a boutique hotel. The manager introduced himself on our arrival and the staff were exceptionally helpful. There are 2 pools, a spa and lovely grounds to relax in. Breakfast is either continental with a range of cooked eggs or local. The basket of pastries was fresh and they melted in your mouth. The tomato jam is excellent as is the tamarind. If you ask the recipes are available. The room was beautiful with local antique furniture and if you ask they will provide a kettle and tea making facilities. You can also request a tv but with the balcony and gardens who needs a tv! Look forward to returning some day. Congratulations on your property and staff."

Glenburn Tea Estate: "A hidden gem not to be missed!"

A stay at the Glenburn tea estate is a truly unforgettable experience and we loved every minute of it. Whichever way you look from the delightful gardens or from either of the beautiful bungalows there is a wonderful vista, even when the mountains are shrouded in mist. Unfortunately for us, the weather was not at its best when we stayed in late March/early April, but we were lucky enough to be there for 5 nights and so we at least had 2 fabulous mornings when we were treated to the breathtaking views of the Kanchenjunga mountain range from the comfort of our room. Our room (Camelia) was fabulously spacious and beautifully decorated in English country house style with a lovely seating area, and French doors onto a small balcony with magnificent views. The bathroom was enormous with roll top bath and huge walk in shower. We did not see any of the other rooms but all other guests seemed just as impressed with theirs, and we gather the views are wonderful from each and every room. The food was delicious with an imaginative and varied menu and, despite initial reservations, we really rather enjoyed the communal dining in the evening. It was very interesting to meet such a variety of people from all over the world. I think perhaps my husband was a little bored on the last evening being the only man at a dining table full of rather verbose women! There was plenty to keep us amused during our 5 night stay with a visit to the tea factory, walks around the estate looking at the flowers, birds and butterflies, a lovely (though quite tiring) hike to the river camp with a tasty meal when we arrived, and a day trip into Darjeeling. We could have done a lot more but, after the hustle and bustle of Kolkata, and because the gardens were so idyllic, we relished in the opportunity to relax, reading, chatting, playing cards and drinking plenty of Glenburn First Flush tea! All of the staff were friendly, helpful and efficient, and hats off to the multi-talented Nilima and Luna for being such lovely and well-informed guides, but also for running the shop and helping with the organisation of the staff welfare programme, amongst a multitude of other skills. A very big thank you to Jemima, Holly and all the staff for a truly memorable and delightful stay........ We hope we will return one day.

Tugu Malang: "Pleasant Surprise"

Spent Christmas and New Year at the Tugu and was not sure what to expect as the hotel was fully booked. However, we received excellent service from the time we checked in to the time we checked out. The staff remembered our names and made a genuine effort to make us feel welcome. Despite the size of the hotel it retains a boutique feel. The sheer quantity and quality of the antiques warrant visiting the hotel for the guided tour even if you're not resident. The complimentary afternoon tea is a great experience. The downside is, because it is popular, it gets busy and seats aren't always available. Great looking spa, never got to use it though. Will definitely stay again - off season next time though.

Maduzi Hotel: "Excellent stay"

"Stayed in the Maduzi hotel for 3 nights. I love it. Everything about the room is amazing. Very spacious, comfy bed, jacuzzi, make-up area, separated space to put my luggage. All in very good condition. Wifi works well. Very helpful staff. The location is great too with 5 mins walk to T21 or Asok station or the MRT. No hesitation to stay here again."