Guest Reviews

Slow Villas and Spa: "The BEST place in Gili Air"

Slow is simply the BEST place to stay in Gili Air. Effortlessly chic it is a paradise to go back to at the end of your dives or beach activity. Julie knows absolutely everything there is to know about the gilis and is there to help. The villas have their own private plunge pools, garden, kitchenette and a great bed: the perfect recipe for success. The spa is amazing. A bit of heaven on earth.

Hotel Tugu Bali: "Perfect place to make your dreams come true"

"I walked into the Hotel upon seeing a sign for a cultural dance show. I inquired if the any of the dancers would teach private classes. Before I knew it Edward, the Director of Sales was designing a package of classes for me with Widia. She is one of their massage therapists, who has 40 years of Balinese dance experience and a degree in Balinese dancing. He even suggested that I could perform in their cultural performance as a guest with a beautiful Balinese dance costume and makeup. Edward was reading my mind! After creating my custom package I danced for a few weeks. The stage I took lessons on was in the very center of the lobby. I think I was quite a novelty to the staff. Who is this Western that had traveled to Bali to take extensive classes? They greeted me by name when I arrived every day. Edward informed me that was rare. Guests would visit and request the costumes and makeup, but never a package of dance classes. Various members of the staff, ranging from the hotel manager to restaurant staff would take the time to encourage me by telling me I was doing good. Widia was so patient and assured me I was not the worst student ever taught. The night of the performance the entire staff made me feel special. I'd performed many types of dance performances in the past, but it was entirely different. My dance was the first of the show. I was dancing with my teacher, Widia, and her friend, Tina. The dancer after me had won Best Dancer in Bali. Talk about creating a fantasy. Only in my dreams could I have imagined being the opening act for the country's best Balinese Dancer. Edward took lots of photos of me and Ari, one of the managers, acted as my videographer. The fact that so many of the upper-level employees of the hotel got involved in the granular details of my experience speaks volumes about their service. Even though I spent many, many hours in the hotel, I was not staying in one of the rooms. Most hotels would have treated me like chump change. In comparison to most hotel guests, I only paid a tiny fraction for my classes. No one ever treated me as I was any less than the person occupying the most luxurious suite. Afterwards, Ari gave my friend and me a tour of the honeymoon suite, which I had requested. What I thought would be a 5-minute glance turned into a very, very extensive history lesson. I learned more from Ari than any tour guide in Bali. My entire experience with the Hotel Tugu was beyond amazing. Their customer service is unparalleled. A testament to the importance they place on customer service is the fact they have a staff of over 120+ for just 22 rooms. You might not be as interested in taking dance classes, but if you have a unique request this is the best hotel in the world to create a fairytale experience. They would be perfect for creating that surprise proposal or anniversary celebration (their honeymoon suite has a private pool, a private gazebo that sits on a lily pond, and exquisite antiques). Can't say enough about this dream factory. They are the best!!!!"

Reverie Siam: "Wonderful hotel"

"I'm still dreaming of going back here. We had an absolutely fabulous time; the space was beautiful, service impeccable and couldn't have asked for anything more. We stayed in one of the separate houses and it was lovely; everything decorated nicely, well maintained and spacious. The breakfast was the best in Thailand. All of the staff were so kind and helpful. We ate several times in the restaurant and had great food every time. Honestly, this was the best hotel we stayed at during our trip and we would go back to Pai just to visit again."

Maison Polanka: "“Excellent – best service Experienced in SE Asia”"

We stayed three nights at maison polanka. We have lived 12 years in Thailand where the people are hospitable. However, the service we encountered at maidon polanka is unlike anything we have experienced. It feels like a home away from home. No detail is lacking and the fact that the hotel staff remember your name is notable. For those wishing a unique, Beautiful and u forgettable Experience to compliment your visit here, than maison polanka is a must!

David’s Kitchen: "A wonderful experience"

Excellent french cuisine, friendly attentive service, beautiful surroundings. One of the best meals of my life.

VILLA SONG SAIGON: "Indulged myself"

"Travelling solo and arriving jet-lagged in Saigon, I wanted to indulge myself in a little luxury before my onward journey. Villa Song lived up to my expectations. I really enjoyed my Writer's Room - all dark wood, sparsely decorated but tasteful with a charming balcony. I slept so well that I have considered smuggling the bed back home with me! The staff were extraordinary...very helpful for this first time traveller to Vietnam. I enjoyed my a la carte breakfasts by the river, especially the fact that they were served all day. Just right for jet-lagged, lazy, old me. I have really enjoyed my three - night stay at the Villa Song. To be recommended, especially if you need a little peace and quiet, in elegant surroundings from the whirlwind that is Ho Chi Minh City. "

The Apsara Rive Droite: "Very nice place"

Perfect location near by the river Khan, and so close the center with all shops, restaurants and bars. Warm welcome. Rooms having a very good value for money. Plus, we had a nice meal at the restaurant. Friendly staff and kind manager Christopher.

Inle Heritage Stilt Houses: "Compassionate Oasis with Unparalleled Service"

"How do I begin? My husband and I returned to Inle Heritage for the second time after our first visit in January 2016. The first time we had planned for 2 nights, but fell in love with everything we changed our plans and stayed for 3. This time around, we planned on 4 nights, although we could have stayed even longer. It feels like our second home! :) I cannot summarize how perfect the stay was yet again, and how humbling it is to see such hardworking, kind, and compassionate people who make it all possible. When you stay here, you will of course be in awe of the beauty of the lake while staying in a quaint bungalow on stilts, but you will also be in awe of the people with their big smiles, and even bigger hearts. This is what makes Myanmar such a special place to visit. Of course there are tons of beautiful things to see and do, but it wouldn't be as special without the people. Our stay included breakfast, which we had sent to the room each morning. We have a special vegan diet, and yet again, they exceeded our taste buds with all of the delicious food. Breakfast, lunch, dinner, and dessert - all the best food we have ever eaten in our entire lives. Shan food is incredible, and I recommend you eat a lot of it during your stay! We were lucky enough to meet with Chef Naing Win again, and cannot send our praises enough. He is not only very kind, but brilliant at what he does! Everyone in the restaurant went above and beyond to make our dining experience perfect. We are so very thankful for their hospitality and care. Honestly, again, they have the best food in the entire world! :) Thant Zin Aye was a wonderful help with booking our room, arranging airport transfers, and also a day trip to Pindaya. She has a heart of gold, and I hope you take the time to talk and get to know how special she is during your stay! She became our friend from our first visit, and will stay a close one for the rest of our lives. Htun Tint Aung and the rest of the staff at the lobby are also full of golden hearts, too! You cannot stay at this hotel and find someone who doesn't go above and beyond to make everything so special. I promise you, you will leave with memories that will stay with you always, and will make you return again. Make sure to check out the Burmese cat sanctuary on site. Chaw Su takes wonderful care of the cats! Biggest heart and the perfect mother to all the kitties. She also does the gift shop, where she works with many disadvantaged groups to help create local crafts, along with individuals that may not have the chance to get their work in front of people. 80% of the profits go back to these people - so please, make sure to stock up on gifts for your friends, family, and even something for yourself. We are very lucky and honored to have met Chaw Su, and to call her a friend. Make sure to find her and tell her how appreciated she is for all that she does! :) There is a hospitality training center on site as well. Did you know, this hotel is a not-for-profit, so the money you spend here is helping the students with their futures? It also helps fund other conservation efforts around the lake. How amazing is that? We love staying places where the money goes towards something good. You will be helping students build bright futures, and helping to preserve the wonderfully vast Inle Lake. During this recent visit, we were able to meet the founder, Yin Myo Su. She is brilliant, strong, and compassionate. Everything she does for others and her community leaves us speechless. She is one to watch and learn from. Can you sense that people with big hearts are common here? :) In case I haven't given it enough praise, we highly recommend staying at Inle Heritage. I know it will feel like your second home, too. Stayed January 2017, traveled as a couple"

Nam Bo Boutique Hotel: "The sort of place where an author could hide away and write a best seller!"

"This is a simply appointed, French influenced, comfortable and very convivial Boutique Hotel with 9 spacious suites just across the road, pier and gardens from the Mekong. Actually, the establishment is more of a restaurant than an hotel because the lower two floors are given over to everyday dining and the rooftop is host to L'Escale, a discreet eatery offering more sophisticated fare. It's also serves Breakfast to guests. Watching early morning activity on the river, we agreed with fellow guests that both breakfast and view were stunning. The two lower restaurants were constantly busy however the sounds of diners having fun did not reach our rooms on the upper floors. You can't please everybody all the time of course and doubtless some will want plushier surroundings, however for us Nambo met key criteria for the Delta: Cool, Quiet, Tasty, Friendly and Reasonable! Internet trouble: no problems; no fuss - Receptionist showed up with a dedicated router - Service with a friendly smile!"

Tugu Bali: "Great service great location"

"The hotel is beautiful. The breakfast was superb. The spa had so many choices. Jenny the manager went out of her way and doubled as a concierge. I would highly recommend this Resort good food good character and good people what more could you want"