Guest Reviews

Neeleshwar Hermitage: "This is the hotel I am always looking for"

I had a very warm welcome in the resort my room is beautiful I would better say this is a villa in a lovely magnificent garden near the huge wonderful pool overlooking the ocean dot The room is very spacious with a huge bed sitting area working table and lovely attached bathroom outside with a great bathtub and shower with all the great amenities you can imagine. The room Setup is magnificent with the beautiful flower decoration. I really love this please just highly can recommend it.

David’s Kitchen: "Wonderful restaurant!"

"My mom and I recently travelled to Chiangmai and had a wonderful meal at David's Kitchen! Everything was delicious but the pumpkin soup was amazing and a must try!! The owners and staff could not have been nicer. I highly recommend this restaurant to anyone traveling to Chiangmai. Also a wonderful addition to our experience which made getting to the restaurant so easy was a pickup service (at an additional cost) to and from our hotel. Made getting to the restaurant so easy!"

tugu bali: "Exquisite beauty and great service"

"We were given a welcome drink and then escorted through beautiful grounds to room 209, an upper- floor Renjang Suite which was huge and featured a four-post canopy bed with carved wood, a beautiful hammered metal tub (a common Tugu Hotels feature) on an enclosed porch with views to the Indian Ocean and much more. The room was done throughout in beautiful wood and felt very cosy. The ceiling must have reached 20 feet at the top of the vault. Two Aircon units in the room kept the Bali heat in check. The bedding was very comfortable and in the serene setting with the sound of the waves out the windows we slept very well. The lighting was too dim for reading in bed, so bring your clip- to- the- book light if that matters to you! There were separate rooms for the shower and for the toilet. There was a lot of closet space and plenty of room for our luggage. Breakfast was a la carte and had a nice selection. The black rice was excellent, more or less a pudding, with coconut milk, delicious. Their omelets were tasty, too. There was delicately smoked salmon on their equivalent of soda bread, a very successful combination. The front desk, the bar, the restaurant tables and a large stage all share a big space under a vaulted roof. There was a cultural evening on our Thursday evening, no charge, and it was great. The statue of some winged beast at the back of the stage is impressive. The hotel is a showplace of various Indonesian works of art and is worth visiting just for that reason. The hotel puts chairs on the beach for guests and there’s also a lawn with beach chairs. You can order dinner and drinks on the lawn. The beach walks were great. There are lots of surfers to watch, and there are bars all along the beach in case the hot sun makes you thirsty… There were plenty of bars and restaurants all up and down the streets, too, but from what I saw between the hotel and the airport, there are restaurants and boutiques nearly everywhere in Bali, some in the least likely places. Be sure to agree taxi prices before you go anywhere as they will rip you off if you let them. Our first and only experience with this ended well because the Tugu’s porter came up to the taxi when he saw me disagreeing with the driver, and when he heard the driver’s demand he told the taxi guy to take what I offered and buzz off. After that, we were careful to agree beforehand. The location seems to be good, although this was my first trip to Bali and I do not have anything to compare it to. It takes about an hour to manage the 22km from the airport. At the end of our stay, the staff prepared a nice basket of fruit and chilled water to snack on in the car to the airport, and they all came out to wave goodbye, a very nice touch. We will certainly stay at the Tugu on our next Bali visit. "

Rachamankha: "Lovely hotel"

We stayed here 3 nights during our time in Chiang Mai. It’s a wonderful hotel, beautiful decor and love all the flowers and natural elements. Room was great and maid service was excellent. Enjoyed the common areas as well - outdoor sitting areas, garden, and amazing pool!! Breakfast was delicious, our booking included the daily breakfast (we booked using Chase reward points). There is a buffet with a variety of breads, pastries, meat, cheese, fruit, juices and more. Also includes a menu with a variety of western and Thai dishes that you can have prepared on the spot. Best coffee we had during our entire vacation. Great location in the old city and close walking distance to everything. As soon as you walk into the hotel gate, you have a tranquil and relaxing escape from the bustle of the city.

Rachamankha: "Best of Chiang Mai"

I've stayed frequently in Chiang Mai, and this place is gem. Peaceful, quaint, friendly. A real oasis of calm and serenity. Great restaurant - for breakfast and for dinner. Lovely pool. Old world charm. Excellent service. No drama, and an escape from the hustle and bustle.

Cuisine Wat Damnak: "Extraordinary degustation! MUST do!"

Greeted by the chef on arrival and made feel welcome like your dining at the chefs own home! Incredible local produce and traditional Khmer flavours, prepared using French techniques. The frog legs were an absolute highlight! Affordable fine dining at its best! Can't wait to return! Thank you!

Rachamankha: "Serenity in the midst of the old city"

"The Rachamankha is a hotel designed in the Lanna style by one of the leading Thai architects Ong-ard Satabrandhu. In fact he still has an office in the grounds. The hotel only has 28 rooms of which two are suites. All the rooms are set around two courtyards and are tastefully done. The furnishings are antique replicas but there are real antiques dotted around the property. The hotel does not allow children under 12 and therefore there is a peace and quiet around. There is never a feeling of crowds and noise. In fact, during our 5 day stay, we hardly came across other guests other than at breakfast. The breakfast is served in the restaurant and has an outdoor courtyard. It is a la carte and very well done. It makes a change from the usual buffet mêlée. Fresh juice and lovely warm breads and pastries accompany a selection of hot breakfast choices including the traditional eggs benedict as well as noodles and rice! The breakfast staff were excellent though with the personalised service a tad slow. Food was good and well presented. The grounds of the hotel is divided into various courtyards including one for the pool. Each had a water or some architecture feature and it was tranquil for a rest. There is a library filled with antique books as well as current books and magazines that you can browse. There are a couple of PC's there and a decanter of cognac that you can help yourself to. A nice quiet spot to do some reading. The pool area is beautiful and the blue tiled pool was very welcoming with its warm water. Although there is a spa area, there is no resident spa team. They get staff from outside to come provide the spa services. The rooms are very comfortable and quiet. The bathrooms are a little tired around the edges but that seems to add to the charm. The housekeeping staff are great and as with all good properties, you get an evening turndown. The addition of a coffee capsule machine is a welcome feature and it means that you can have a nice cup of coffee in your room or take it out to the guest sitting area outside. It was my birthday during our stay and on the day itself when we got back from visiting some temples, there was a lovely card and bottle of fizz on ice waiting for us. This was a lovely gesture and made you feel special. All in all, I would recommend this hotel for it's location, facilities and staff who were attentive and helpful. A great stay and we hope to be back"

Tugu Lombok: "A really special place"

"This hotel is unique in its' blend of Asian antiques, classical and modern design, creative use of the old while maintaining the highest level of comfort and modern amenities. The staff is over the top. They will make you feel welcome and will help you achieve almost anything your heart desires. And they make you feel that they sincerely care about you and your enjoying their hotel/island/culture. I developed an external ear infection from swimming and the manager literally hooked me up with a pharmacy and helped me get medicine for it within minutes of hearing of my problem. You will not forget your stay here, ever."

Tugu Lombok: "Full of character and charm"

"What a unique and characterful hotel! The architecture and decor is completely authentic and brimming with stunning antiques and artefacts. The whole experience was so wonderfully relaxing - from the warm welcome and complimentary massage to the fresh seafood dinner on the beach! The sea was so calm - perfect to try out paddle boarding and kayaking. There was nothing to fault... friendly and helpful staff, delicious food, amazingly comfortable bed, stunning outdoor bath and private pool, spacious grounds and a beautiful white sandy beach for long walks. I would not hesitate to recommend The Tugu Lombok to anyone who is tired of large and impersonal hotels."

Tugu Lombok: "Never been anywhere like this before"

My wife and I loved it. It was like being welcomed back to the family home that I never grew up in. The delicious food, the quiet pools, the sunrise over the beach. I write from Villa 2 dreading having to check out in 4 hours. We spent three beautiful nights here. Our daughter was treated like royalty, given a crown and sceptre made from leaves. The pools with green tiles are beautiful and luxurious and as we floated together in the tranquil surroundings all thoughts about the rest of the world disappeared. We ate mahi mahi and lobster on a bamboo bed lit by candles and decorated with ketupat. If you can come here, please do. You will remember it forever.