Guest Reviews

Tugu Lombok: "Excellent Hotel"

"I use TripAdvisor a lot to check hotels reviews but rarely I write a review myself. This time I decided to write one since I really think Tugu was an exceptional place. I travel a lot for work so I know many hotels all over the world and I have to say that the service we got here was the best I have ever had. Everyone there, from management to waiters to housekeeping tried always to satisfy all our needs, and traveling with 5 kids I have to say that we had a lot of needs ... They were always helpful, always smiling. What a nice 4 days we had...thank you! The hotel itself and the surroundings are amazing (one of the most beautiful beaches I have been in Indonesia, and by far better that any of the Bali ones). Food was delicious too. Indeed a 5 stars hotel. If you plan to go to Lombok I highly recommend this hotel."

Reverie Siam: "Would highly recommend"

We stayed here for a total of 3 nights. And it has been awesome. The decor is an old style like stepping back in time. The staff are amazing and are what our stay magical. So worth spending the money to stay. The rooms are nice and big. And there's a free ride into town. I loved it. Can't wait to stay again.

David’s Kitchen: "Excellent service, even better food!"

My experience at David's Kitchen was nothing short of amazing. It is not very often that the owner of a restaurant is the first one to greet you at the door. David welcomed us with open arms and went out of his way to make a personal connection with both my aunt and I. The service was incredible from the moment we sat down, and the drinks were even better! Throughout the dinner David stopped by twice to see how the food was and to make sure we were having a great time. The highlight of our dinner was definitely the Beef Cheeks- so tender and rich it melts in your mouth! I would highly recommend checking out David's Kitchen if you are in Chiang Mai.

Cheong Fatt Tze – Blue Mansion: "Excellent say in a period mansion"

"My wife and I stayed here for 9 nights recently in the traditional Nanyang room and the enormous 50's retro rock n' roll style room. The mansion has undergone a superb restoration unlike the mostly shabby restorations seen in similar historic buildings in China. A lot of care and love has gone into this great house. The staff were all excellent and helpful. The breakfast in the superb dining room was a highlight. The food was a basic buffet supplemented with cooked to order choices. Everything was fresh and tasty. Did not try the inhouse restaurant but other guests we spoke to recommended it. Location is excellent. Will come back again."

Neeleshwar Hermitage: "South India trip- part of year long trip with young son"

This is really a gem of a place, the cottages are tastefully done, the bathroom is superb, the service impeccable and the food and attention to detail is excellent. The pool is lovely and my son and our friends really enjoyed our stay here. For sure a must visit and I am certainly going back again sometime soon.

Locavore: "Not just for the sophisticated palate."

At first blush I didn’t think I would enjoy this refined restaurant experience. But what an amazing evening it turned out to be. We chose the seven course meal without the wine pairing but we only made it through the first five before we were too full to continue. The waitress talked us into the five or six part dessert which was unbelievable. Please refer to their website for a complete description of the courses I would never do it justice. It is a must stop if you visit ubud Bali. thank you so much to the chef for all his hard work and to the waitresses for the service beyond compare.

Locavore: "Just as good three years later"

Really happy with our choice to go back. Prices have gone up in Bali since our last visit and it's now 100 AUD for the seven courses. But the quality of the food makes the price appear cheap. A near faultless display of interesting textures and flavours. Can't wait to go back again.

Satri House: "Calme et raffinement."

"Inutile de chercher mieux. vous êtes au bon endroit. Tout est dans la recherche du détail et de l'authenticité. Pas le luxe absolu, mais un parfait raffinement que l'on trouve que très rarement. La chambre (321) est spacieuse, avec une très belle vue. Petit déjeuner parfait, lui aussi très ""raffiné"", un peu ""à l'anglaise"". De notre séjour au Laos, c'est certainement le meilleur hébergement que nous ayons visité parmi les très beaux hôtels disponibles. On recommande sans hésiter et on en profite pour féliciter l'ensemble du staff qui rend le séjour inoubliable."

Tugu Bali: "Go there"

"We spent four nights at the Tugu last week as part of a holiday intended for rest and gentle exploration of the area. The hotel is lovely: full of beautiful antiques expertly arranged in public areas and in rooms which are spacious and very private.The gardens are lush and lovingly maintained. But the people are what make it. The staff are very welcoming and friendly and they are genuinely committed to making your stay memorable. There is none of the stiff formality of some high-end chains where the feeling is that guests are lucky to be there. The Tugu staff make you feel the opposite, that they are glad to have you as their guests. The food was delicious and the cookery lesson I enjoyed was one of the highlights of the whole holiday. If you are going to Canggu, don't consider anywhere else. The Tugu is a haven of peace and style. Thank you! Stayed January 2017, traveled as a couple"

Tugu Lombok: "peaceful, wonderful, memorable"

"I was very lucky, because I won Tugu Raffle ticket in 2015, and we could stay for free for 2 nights at any Tugu Properties, and we choose Tugu Lombok. And we couldn't be happier. Even though we stayed there for free, the Tugu People didnt treat us any less than their high standard of service. I ve stayed at Tugu Malang few times,been to all their restaurants in Jakarta, so I have experienced of how good their services were, but tugu lombok service was exceptionally great! from the moment we arrived, we were greeted by lovely Sharron, their GM, mba Hani, the manager, and pak Hendri.. all of them were calling us by first name during our stayed, and Pak Faisal from the restaurant too... they were such a nice people..I was traveling with my husband and my 4 yo boy. and even my boy commented on how nice the people in Tugu lombok. they were very attentive and they made sure that we enjoyed our stay by always asked us whether we need any assistance, without being annoying. we stayed at ampenan 6, and in front of the room, there was a big field of grass garden, and at the end there was a swimming pool and the beach. my boy loves to swim at the swimming pool, as well as swimming at the ocean next to the swimming pool, with the local kids (he kept talking about that experience). The beach is nice, with its long white sand. it was lovely walking around the beach (the have the swing and hammock too at the beach, under the big trees). the Ampenan room itself was very cozy, big, with a high ceiling, and not creepy at all. very clean and beautiful. they have a semi outdoor bathroom with a small green garden next to the bath room. for the food : I always love Tugu's restaurant, anywhere I go, i never disappoint with the quality of their food. and we were very happy that Tugu Lombok restaurant matched our expectation. we had the best ayam taliwang in tugu lombok's restaurant ( a must try!!). on a second night, we wanted to have dinner on the beach, but when we try to to book to have diner at the beach in the morning, the reservation was full. when we came to the restaurant later that night for dinner, we met Pak Faisal and Pak Faisal said : let me try to get you guys a place on the beach, and apparently Pak Faisal set up the gazebo next to the beach, right at that moment, with all the candles, so we can have our dinner at the beach. very impressive service!! .. and on saturday morning, my boy got to witness baby turtles being release on the beach next to the restaurant ..a rare occasion ... we also had a pleasant experience riding the bicycle around Tugu lombok. We really enjoy our stayed at Tugu Lombok. and we look forward to come back!!"