Guest Reviews

Rachamankha: "Impressed"

Stayed here for our honeymoon and wow was it a great choice! The pool is stunning and the grounds are something super special. You feel like royalty here. The staff wants nothing more than to help and please you and do such a great job of making your stay lovely! They gave us fee champagne upon arrival and the manager was so lovely. Airport pickup with them went swimmingly and the breakfast was five star every morning! Couldn't be more full never ending amount of food offered! Room service was a delight as well. Only thing I would say is stay away from the burger and the dinner at the restaurant both were below average. Other than that everything was five star perfection! Will never forget this place!!

Amata Lanna: "Gorgeous boutique hotel"

"We were moved here as they needed to check the electric shower in our other hotel. It is a gorgeous boutique hotel very beautifully decorated in old Lanna style Thai decor with ornate wooden features . The staff are very welcoming and you are warmly greeted and offered a welcome drink in the small reception area. The rooms are all set around a pool and there are lots of little seating areas and a cute little path over a pond to the toilet. The room itself was decorated with plush Thai fabrics, wooden artefacts and had a beautiful, huge bathtub, where you could enjoy a candlelit bath. I loved bed that the bath and shower products were in pot bottles with stoppers instead of plastic and there was a cute little elephant soap dish with an elephant soap inside. The location is close to the hustle and bustle and near the nightmarkets but the hotel offers a tranquil respite from all the noise. It was lovely to sit outside at night as the lights from the pool and the garden made it very peaceful. We had to leave for an early flight to the airport and the staff arranged a taxi and for mango sticky rice and coffee delivered to our room before we left. I would definitely stay here again."

4 Rivers Floating Lodge: "A piece of paradise"

"I discovered a wild place, where nature and silence seem like paradise. Large and confortable rooms so well integrated in the nature, without hurting it. My stay was so enjoyable : place is very clean, confortable, and staff so attentive and friendly. I enjoyed relaxation, water, fine food and wines, all these brought together by the kind and competent managers Anna and Valentin, dedicated to their customers. I will return for sure, temptation is not a sin !"

Bassac Mekong Delta Cruises by Secret Retreats: "Wonderful trip"

We had a fantastic overnight cruise on Bassac 3 with the friendly and informative Annie as our guide. The food was delicious and the trip to the local village, where some of Annie’s relatives live, was a genuine glimpse of life on the Mekong Delta. The boat trip the following day to the floating market was just as enjoyable and eating freshly chopped fruit on one of the boats was a highlight.

Maison Polanka: "Stay here for wonderful personal service. Deserving of a 7/5 rating not merely 5/5"

"I will start with the summary: tranquil garden, great room, excellent F+B, attention to detail, but the wonderful staff is what made our stay in Siem Reap a truly memorable one (in addition to the the magnificent ruins, of course). The small touches such the chilled towels in the car and upon our return to Maison after each of our trips were truly appreciated. They provided a mobile phone with Maison's number preloaded in directory, another thoughtful and helpful detail. We found the staff not merely polite and helpful but genuinely concerned about our well-being. Maison arranged tuk-tuk rides for our trips into the center of town and the drivers were courteous. Our car/van driver was friendly and informative on the ride back to the airport, making us feel welcome in Cambodia even as we were about to depart. We cannot remember all the names of all who took care of us but special thanks to to Kathy and Sorpana (?) at reception for all their attention to us. Of course, we cannot say enough about Francis. From the initial email exchanges to our actual stay he remained on top of everything. We appreciated his meeting us at the airport on our late night arrival, something we did not expect. Initially I had considered one of the larger hotels but chose to look for a boutique hotel instead. I chose Maison based on both excellent reviews and the compelling back story as told on the hotel webpage. Several email communications with Francis were promptly answered; he readily addressed concerns about airport transfers (a hotel van is available; recommended as tuk-tuks and taxis may not know the hotel or its location) transport to the town center (tuk-tuks that the hotel apparently has an arrangement with and will wait for you at your destination in town). Maison Polanka is located on the east side of the Siem Reap river in a quiet secluded neighborhood (the nearby Po Lang Ka pagoda is what presumably gave name to the road and hotel), about 9km away from the airport and 2.5km from the markets in downtown Siem Reap. The Angkor National Museum is the closest site of interest within very easy walking distance less than 1km from Maison. Of course, Angkor Wat and Angkor Thom are much further away 6.5km and 11km respectively. We rode the hotel van for our tour of the temples and took tuk-tuks to town. The hotel grounds are meticulously maintained, heavily wooded and thus shaded. There were flowering plants everywhere including orchids and butterflies were flitting around from bloom to bloom. There were just a few rooms. The largest accommodation was the Khmer House, a stand-alone building. We had booked the the Yellow Room in the ""Maison"" which also housed the Green, Orange, and Purple Rooms. Francis told us that Maison could accommodate at most 15 guests and that the entire hotel has been booked in the past for family reunions. Check-in was smooth; we had the first of many culled and scented wet face towels to freshen us up. We were also given glasses of chilled fruit juice while we waited to complete check-in. We were then led to the Maison building and askedo leave our shoes at the bottom of the stairs. The Yellow Room lived up to what the hotel website promised, as did the entire property. The decor was rustic with sophisticated touches. A small plate of sliced fresh fruit had been left on the desk for us to enjoy. The amenities were as listed on their website. The bathroom was actually on a higher level with a short flight of stairs curving up from the far corner of the room. We had no issues with the stairs but it could get wet and slippery. Having traveled with my elderly parents I have become more acutely aware of the need for secure handholds; a single handrail at the corner where the stairs make a left turn on the way up would a world of difference. The bathroom was spacious. The shower stall was large and even had a small tile bench along the wall. I do not recall how textured the floor tiles were but I did not see a rubberized bath mat with suction cups that other hotels sometimes offer. Again, a small handrail at the level of the threshold of the shower would help steady anyone stepping out of the shower. Not that the the edge of the shower was raised very high, just a couple of inches perhaps. The bed was comfortable and we slept well on both the nights during our stay. There was a narrow balcony that we never ventured out on. We had our meals at the ""Sala"", the open-sided communal area by the pool that served as lobby, living room and dining room. What I had initially thought was the reception desk turned out to do double duty as a bar. There was an adjacent area with couches and armchairs clearly meant as a lounging area for those not interested in relaxing by the pool. As one might expect for a kitchen serving such a small number of guests the menu was not extensive but our meals were well-prepared and delicious. The young ladies serving us were attentive but not hovering over us. We had our not had dinner by the time of our late arrival but I had made arrangements with Francis beforehand and, once we had freshened up, dinner was quickly prepared for us. Should our travels ever take us back to Siem Reap we will definitely be staying at Maison Polanka again."

RACHAMANKHA: "Slice of heaven in Chiang Mai"

"This hotel was absolutely beautiful and a refuge to come home to after a day strolling the busy streets of Chiang Mai. There is always a wonderful aroma of incense around the property...I think it was Sandalwood, but nevertheless was just delicious. The rooms were spacious and the bed was so comfortable, again after a long day. The lounges that surround the property are also delightful and I just wish I had had more time to sit and read and enjoy a drink while enjoying the decor. It is an elegant property, yet not stuffy and very welcoming. "

Tugu Malang: "Fantastic experience"

"Loved basically everything about this hotel. The room was luxurious. Bed was big and soft, the bathtub was large enough, the room itself was the right size, and everything on that end was great. Amenities were also wonderful. There was a tasty fruit basket in my room when I arrived, there was a complimentary tea service which was extraordinary, live music (a local band) played in the evening and was excellent to listen to, and more. My favorite amenity was the tour of the hotel's extensive artifact collection; it was fascinating to see all the different sculptures, paintings, and architectural details. The food was good. I particularly enjoyed the grilled satay (both chicken and lamb) and the extensive breakfast spreads. The complimentary pastries upon checking out were also great. The grounds themselves, including the pool, were very nice. My only complaint was flaky and slow wifi. But otherwise, my stay was absolutely perfect. Would definitely stay again. Stayed March 2017, traveled solo"

Locavore: "Perfection!"

"Had the 7 Course tasting menu and it was incredible. The atmosphere and service was friendly and attentive. Even before the first course came in we were served seven or eight amuse bouche, all gorgeous in look and taste. We had the drink pairing wich is a stroke of genius when you compare to the traditional wine pairing. The whole menu was exciting from start to finish and I dare say it was amongst the best dining excperiences I've ever had. Unfortunately I live on the other side of the world, otherwise I would be back again soon."

Supanniga Home: "Nice stay in Khon Kaen"

We had the Velu Villa. It is a nice modern villa of 2 rooms. The garden of the Supanniga is very nice with a lot of squirrels (so nice) but too many mosquitoes (less nice)...the staff were friendly and breakfast good. We will go back there certainly.

tugu bali: "Romantic 10 year anniversary celebration"

"This was the perfect place to have a night away from our 5 year old to celebrate our 10 year anniversary! We felt like we were a million miles away in the serene setting provided by the hotel. This is a must for any trip to Bali! The cultural night on Thursday adds such a special touch to our evening! "