Heavenly

Posted on Posted in Guest Reviews

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My husband and I recently spent three nights at Tugu Lombok, and we are already planning our next trip back – this time for at least a week! Although we were only there for a couple of days, the time that we spent there was incredibly restorative. The hotel’s location, on the peninsula and away from other hotels, makes it truly feel like you’ve escaped from real life. The staff heightens this experience, by catering to your every need with a smile and impeccable service. When we asked the front desk where we might be able to purchase some aloe nearby, they responded that they would deliver some freshly crushed aloe to our room shortly. Lo and behold, fresh aloe arrived and it did wonders for our sunburnt skin. The food was delicious. We particularly appreciated that, in addition to their standard menu, they offered a supplementary menu that changed daily. The day of our departure was quite windy, and the staff helped us coordinate potential alternate ferry options for our trip back to Bali. Our driver also stayed with us at the port until our ferry departed, to ensure that we got on board safely. The staff truly goes the extra mile. We cannot wait for our next visit to Tugu Lombok!