We stayed for 4 nights, and could not fault it, the staff were friendly and helpful, Jonathan one of the hotel managers was very helpful in his knowledge of Kep and the surrounding area. We only ate one evening meal in the restaurant but it was exceptional and the choice of breakfast menus good. The restaurant and bar staff were very helpful and friendly. Our room was fantastic and we loved the bathroom. We came in each day to a clean room with fresh towels everyday. Even down to the security at the hotel entrance all the staff were very friendly. The setting was lovely and peaceful, and the grounds kept in tip top condition. Lovely to walk along the pier at sunset. We could not fault this hotel and I would highly recommend it.