We had a great stay at the Heritage. Our room (which was upgraded) was really spacious open plan with a huge bed and bath. It was really peaceful and a nice retreat after busy day visiting temples. The staff were helpful and polite. The pool was nice a cool and great sun loungers to relax on. Only downside was the hotel did not have everything from the menu. Highly recommend this hotel to others and would stay here again when next in Siem Reap.