A resort with a heart and attention to details

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We stayed 5 nights at the Satri Hotel: truly a remarkable experience. The management responded promptly to email inquires and answered all questions. They walked us through the Lao Visa procedure and were at the airport to pick us up. They provided guides who were professional and helpful. Staff were amazing; food, 5 star. We appreciated the opportunity to leave a 5% tip for ALL staff when making final payment to the hotel our last day.