“The Rachmanka is a small, beautiful, relaxing spot in the middle of bustling Chiang Mai. It’s walking distance to the temples, night markets and restaurants, yet quiet and serene once you enter the gates. The rooms were clean, spacious and comfortable, the pool a perfect temperature and the breakfast in the restaurant (included in the rate) was fantastic. They make great lattes. The staff was very friendly and helpful, and the New Year’s Eve party was amazing!
The only suggestions I’d make to the management (which other reviewers have also made) are:
1) Station a bell clerk out front so that when guests arrive someone is there to help them with their bags and show them where to check in. It’s quite confusing to find the front desk as it’s around the corner from the courtyard entrance. There’s a bell clerk sitting at the front desk, but he should be sitting out front, greeting guests.
2) The hotel needs a concierge. The front desk staff were friendly and nice, and answered questions well, but it would have been nice to have one person on staff responsible for helping with trip and restaurant reservations. We were never sure who to ask for help with those things.
Those two things aside, our experience was great, and we’d definitely stay there again vs. one of the high rise or away from town hotels.”