For a weekend out of Jakarta the hotel arranged for me to be collected from Malang Airport and transferred direct to Mt. Bromo for an enjoyable afternoon. The travel arrangements were perfect and I was dropped off at the hotel in time for high tea which was delightful. This was after my hot bath failed to be better than slightly lukewarm to get the volcanic dust off me. Reception were very apologetic and upgraded my complimentary 10 minute massage to 30 minutes which was very enjoyable. (…) I can highly recommend the hotel as one of the best I’ve ever stayed in and I’ve stayed in many very good hotels around the world.