A little taste of paradise

Posted on Posted in Guest Reviews

“Changed my mind at the last minute and booked the village house rather than a hotel in the city. The best decision I have made in ages. Arranged a shuttle service from the airport as arrived in the evening and had no idea where I was going. After about a 40 minute drive turned off along an unlit track and thought ‘where are we going, what have I booked?’…

To cut a long story short, it is beautiful! The grounds, the hotel itself, bedrooms, the pool etc all exceeded my expectations a long way; especially for the money we paid. All the staff go out of their way from start to finish to make sure you are not only happy, but comfortable, feel secure, well rested, fed well and completely pampered! (…) Every member of staff we met were fabulous. We honestly felt like we made friends with all of them. They all took the time to chat with us, talk about the history of the village house and the Santubong mountains that you can see from the gardens.Any questions we had were answered. Any request we had were met. What more could you ask for?

The only recommendation I have is put the staff ‘tip’ box by the bar. We wanted to give the staff some money and explained this to the manager. The box is in his office.”