A Gorgeous Setting and Amazing Staff

Posted on Posted in Guest Reviews

We just spent three nights at The Hotel Tugu iin Lombok. The rooms were spacious, views magnificent and food beautifully prepared and very good. Unfortunately I became ill and the staff was caring and attentive.The Hotel staff surpassed the highest rating when a member of our party realized she had left her passport in the room safe midway on our one and a half hour ride to the airport. Our driver called the hotel and within minutes they located the passport and had a car race to the airport. The passport miraculously got to the airport in time for her to get on the scheduled flight with 10 minutes to spare. Our driver, Aziz, stayed with her and reassured her that it was possible to make the flight. We were all very grateful. I highly recommend this hotel. The antiques ,furnishings and grounds are stunning.